Payment Policy

Effective Date: January 6, 2025

Welcome to StixMavel! This Payment Policy outlines the terms and conditions governing payments for products and services provided through our website. By making a purchase on StixMavel, you agree to comply with this Payment Policy.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and debit cards: Visa, Mastercard, American Express, Discover

  • Digital wallets: PayPal, Google Pay, Apple Pay

  • Bank transfers (where applicable)

  • Cryptocurrency: Bitcoin, Ethereum (if enabled at checkout)

All payments must be made in the currency specified at checkout.

2. Payment Processing

  • Payments are processed securely through our third-party payment gateways.

  • Your financial information is encrypted and handled in compliance with industry security standards.

  • Transactions will appear on your bank or card statement as “StixMavel” or a similar identifier.

3. Billing Information

To process your payment, accurate and complete billing information must be provided. This includes:

  • Full name

  • Billing address

  • Contact information

  • Payment method details

Failure to provide accurate information may result in delays or the cancellation of your order.

4. Authorization

By submitting a payment, you authorize StixMavel to charge the full amount to the payment method provided. For subscription-based services, you authorize recurring charges in accordance with the subscription terms.

5. Refunds and Cancellations

  • Refunds: Refunds are processed according to our Refund Policy. Please refer to this document for detailed conditions and procedures.

  • Cancellations: Orders may be canceled prior to shipment or fulfillment. Subscription cancellations will take effect at the end of the current billing cycle.

6. Late or Failed Payments

  • StixMavel reserves the right to suspend or cancel services for payments that are declined, reversed, or otherwise incomplete.

  • Late fees may apply for overdue balances, as permitted by law.

7. Taxes and Duties

Prices listed on StixMavel may be exclusive of applicable taxes, duties, and shipping fees. These costs, if applicable, will be calculated and displayed at checkout.

8. Dispute Resolution

For any payment-related disputes, please contact our support team at support@stixmavel.com within 30 days of the transaction date. We will work to resolve issues promptly and fairly.

9. Updates to the Payment Policy

StixMavel reserves the right to update or modify this Payment Policy at any time. Changes will take effect immediately upon posting the updated policy on our website.

Thank you for choosing StixMavel! For any questions or concerns regarding this policy, please contact us at support@stixmavel.com.