Terms and Conditions

Effective Date: July 5, 2025
Website: https://stixmavel.com
Email: info@stixmavel.com
Phone: +44 1273 982 614
Business Address: 15 Wellington Crescent, Brighton BN2 7BG, United Kingdom

Welcome to Stixmavel, an online destination for clean, organic, and ethically-made beauty products. These Terms and Conditions (“Terms”) govern your use of the Stixmavel website located at https://stixmavel.com (the “Site”) and your interaction with the products and services we offer.

By accessing or using our website, creating an account, or placing an order, you agree to be legally bound by these Terms. If you do not agree to these Terms, please refrain from using our website.

1. Use of Website

You agree to use this Site only for lawful purposes and in accordance with these Terms. You must be at least 18 years old or the age of majority in your jurisdiction to make purchases from our store.

You agree not to:

  • Use the website for any illegal or unauthorized purpose

  • Interfere with or disrupt the security or functionality of the Site

  • Attempt to gain unauthorized access to our systems or user data

  • Use automated means (such as bots or scrapers) to access the Site or collect data

We reserve the right to suspend or terminate your access if you violate these terms.

2. Intellectual Property

All content on https://stixmavel.com, including but not limited to text, images, logos, graphics, product names, and designs, is the intellectual property of Stixmavel or its licensors. It is protected by copyright, trademark, and other applicable laws.

You may not use, reproduce, distribute, or exploit any content on the Site without prior written consent.

3. Product Information and Accuracy

We strive to ensure that the information on our website is complete, accurate, and up to date. However, we do not guarantee that product descriptions, images, pricing, or availability are always error-free or complete.

If a product you receive is materially different from what was described, you may be eligible for a return or refund under our Refund and Returns Policy.

4. Orders and Acceptance

Placing an order through our Site constitutes an offer to purchase the selected product(s). All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including:

  • Product availability

  • Errors in pricing or product information

  • Fraud prevention concerns

  • Violation of these Terms

We will notify you via email if your order cannot be processed.

5. Pricing and Payments

All prices on our website are displayed in United States Dollars (USD). Payments must be made at the time of placing an order. We accept the following methods:

  • Visa, Mastercard, American Express

  • PayPal

  • Shop Pay, Apple Pay, Google Pay

  • Stixmavel Gift Cards

Prices may change at any time without notice. We are not responsible for currency conversion fees or international banking charges.

6. Shipping and Delivery

We ship orders both domestically and internationally. Shipping costs and delivery times vary by location and will be provided at checkout.

  • Risk of loss passes to the customer upon dispatch

  • We are not liable for delays caused by customs, weather, or courier services

  • For more details, refer to our Delivery Policy

7. Refunds and Returns

If you are not satisfied with your purchase, you may return eligible items within 30 days of delivery in accordance with our Refund and Returns Policy.

Items must be:

  • Unused and unopened

  • In original packaging

  • Accompanied by proof of purchase

Returns for used cosmetics or opened beauty products are not accepted unless defective or damaged.

8. Promotions and Discount Codes

Occasionally, we may offer promotional discounts or coupon codes. These are subject to the following conditions:

  • Must be applied at checkout and cannot be retroactively added

  • May be limited to specific products or order minimums

  • Cannot be combined unless otherwise stated

  • May be revoked or changed at any time

9. Account Registration and Security

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials. You agree to:

  • Notify us immediately if you suspect unauthorized access

  • Maintain accurate and updated account information

  • Not impersonate any other person or entity

We reserve the right to suspend or terminate your account at our discretion.

10. Third-Party Links

Our website may contain links to third-party websites. These are provided for your convenience only. We are not responsible for the content, accuracy, or privacy practices of external websites.

Your use of third-party websites is at your own risk and governed by their respective terms and policies.

11. User Submissions

By submitting reviews, comments, or other content to our website, you grant Stixmavel a royalty-free, worldwide, perpetual, irrevocable license to use, modify, reproduce, and publish such content.

You agree not to submit:

  • Offensive, false, or misleading content

  • Content that infringes on any intellectual property rights

  • Spam or promotional material

We reserve the right to remove or moderate user content at our discretion.

12. Limitation of Liability

To the fullest extent permitted by law, Stixmavel, its owners, employees, or affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased.

We make no warranties or guarantees, express or implied, about the performance or results of our products for any specific skin type or condition.

13. Indemnification

You agree to indemnify, defend, and hold harmless Stixmavel and its affiliates from any claim, liability, damages, losses, or expenses (including legal fees) arising out of your:

  • Violation of these Terms

  • Misuse of the website or products

  • Violation of any law or the rights of a third party

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

If any part of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.

15. Termination

We reserve the right to terminate your access to the Site or refuse service at any time for violations of these Terms or for any reason at our discretion.

All obligations and liabilities incurred prior to termination shall survive the termination of this agreement.

16. Policy Changes and Updates

Stixmavel reserves the right to modify these Terms at any time. Updates will be posted on this page with a new Effective Date. It is your responsibility to review these Terms regularly.

Continued use of the Site after updates constitutes acceptance of the revised terms.

17. Contact Information

For questions about these Terms or other inquiries, please contact us:

Email: info@stixmavel.com
Phone: +44 1273 982 614
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)
Website: https://stixmavel.com